Incident History

Thu Jul 18 2019

24 hours uptime - all services operational!

Wed Jul 17 2019

20:50 (UTC+2) - ap-southeast-1 is back, it's safe to direct traffic back to it, it was a human error, we'll work to improve!

20:42 (UTC+2) - We are experiencing connectivity issues in the ap-southeast-1 region, please direct traffic to https://api2-us-east-1.transloadit.com/ while we are investigating.

Tue Jul 16 2019

14:50 (UTC+2) - We had a problem in production that could cause the Java SDK to stall uploads. A workaround has been released (https://github.com/transloadit/java-sdk/releases/tag/v0.1.5) and we also patched the API to accommodate older versions again.

10:50 (UTC+2) - Elevated queue times in Asia! New capacity launching. Queues will be gone in about 5min.

Mon Jul 15 2019

10:12am (UTC+2) - Some unexpected downtime in ap-southeast-1. We know the problem already and will be back up there shortly. Sorry about this. :/

10:17am (UTC+2) - We are back in ap-southeast-1!

Sun Jul 14 2019

24 hours uptime - all services operational!

Sat Jul 13 2019

24 hours uptime - all services operational!

Fri Jul 12 2019

24 hours uptime - all services operational!

Thu Jul 11 2019

24 hours uptime - all services operational!

Wed Jul 10 2019

16:06pm (UTC+2) - It turned out to be a misconfiguration in our autoscaler, causing it to take down all upload servers. This has been fixed and it's safe to direct traffic to our US platform again. We'll continue to investigate how this could have happened and make sure it cannot happen again. We're very sorry about the trouble.

15:58pm (UTC+2) - We're experiencing connectivity issues in the US, this is under investigation. You can use https://api2-eu-west-1.transloadit.com/ in the meantime which is unaffected.

Tue Jul 09 2019

24 hours uptime - all services operational!

Mon Jul 08 2019

24 hours uptime - all services operational!

Sun Jul 07 2019

24 hours uptime - all services operational!

Sat Jul 06 2019

24 hours uptime - all services operational!

Fri Jul 05 2019

24 hours uptime - all services operational!

Thu Jul 04 2019

24 hours uptime - all services operational!

Wed Jul 03 2019

24 hours uptime - all services operational!

Tue Jul 02 2019

24 hours uptime - all services operational!

Mon Jul 01 2019

24 hours uptime - all services operational!

Sun Jun 30 2019

24 hours uptime - all services operational!

Sat Jun 29 2019

24 hours uptime - all services operational!

Fri Jun 28 2019

24 hours uptime - all services operational!

Thu Jun 27 2019

24 hours uptime - all services operational!

Wed Jun 26 2019

24 hours uptime - all services operational!

Tue Jun 25 2019

04:46am (UTC+2) - Elevated queue times in our ap-southeast-1 region due to capacity problems at Amazon Web Services. We are working to resolve this.

04:50am (UTC+2) - Queues in ap-southeast-1 resolved.

06:20pm (UTC+2) - Elevated queue times in our US cloud. More capacity on the way. 06:34pm (UTC+2) - Queues gone in the US cloud.

Mon Jun 24 2019

03:28pm - Our login on transloadit.com temporarily does not work due to rotating secrets.

03:37pm - Login works again!

Sun Jun 23 2019

24 hours uptime - all services operational!

Sat Jun 22 2019

24 hours uptime - all services operational!

Fri Jun 21 2019

14:22 (UTC+2) - As a result of security measures where we're narrowing what our own machines can do to an absolute minimum, we experienced a brief service interruption. The problem has been fixed and all services operational again. Please replay any affected Assembly in your account section.

Thu Jun 20 2019

24 hours uptime - all services operational!

Wed Jun 19 2019

24 hours uptime - all services operational!

Tue Jun 18 2019

24 hours uptime - all services operational!

Mon Jun 17 2019

06:49am (UTC+2) - Unplanned maintenance window as we have to reboot our mysql instance as it has crazy high cpu usage all of a sudden. Sorry about this! We should be back within 5min.

06:51am (UTC+2) - We are back!

Sun Jun 16 2019

24 hours uptime - all services operational!

Sat Jun 15 2019

24 hours uptime - all services operational!

Fri Jun 14 2019

24 hours uptime - all services operational!

Thu Jun 13 2019

24 hours uptime - all services operational!

Wed Jun 12 2019

24 hours uptime - all services operational!

Tue Jun 11 2019

24 hours uptime - all services operational!

Mon Jun 10 2019

24 hours uptime - all services operational!

Sun Jun 09 2019

24 hours uptime - all services operational!

Sat Jun 08 2019

24 hours uptime - all services operational!

Fri Jun 07 2019

24 hours uptime - all services operational!

Thu Jun 06 2019

24 hours uptime - all services operational!

Wed Jun 05 2019

24 hours uptime - all services operational!

Tue Jun 04 2019

04:42pm (UTC+1) - We are seeing elevated Assembly crash rates today and believe we have found the culprit. We are working on a patch. Sorry for the inconvenience.

05:03 (UTC+1) - We have pushed a patch live that will improve the situation.

Mon Jun 03 2019

24 hours uptime - all services operational!

Sun Jun 02 2019

24 hours uptime - all services operational!

Sat Jun 01 2019

24 hours uptime - all services operational!

Fri May 31 2019

03:31 (UTC+2) - Our web servers were having some trouble just now, restarted services and we're back online. API unaffected. Sorry for the trouble! We'll investigate what exactly caused this.

Thu May 30 2019

24 hours uptime - all services operational!